LOCKED BY Barry Ogletree since 02/07/2024 11:23:18 AM for 459 days 11 hours 45 minutes
AdminMenuItem : Request For Assistance - Question
Basics
Display Control
DB and Field Settings
Header and Subforms
Submit Control
Workflow
Notifications/Email
Introduction
Custom Content
Instructions
Audit
Basic Settings
Basic Settings
Menu Item Title:
Question
Department:
otis
Root Category:
Request For Assistance
Modifiers:
Assignees:
Workflow Settings and Steps
Pathway Name:
Ask A Question
Notifications
X:
Display Control
X:
Email Reply Handling
Allow Replies to
Re-Open Request:
Order of execution:
1. If this is set on the MenuItem then that takes precedence
2. If the setting on MenuItem is blank or "Do Nothing" then this setting is applied
3. Flag Reply Recieved would set the ReqReplyRecieved field to True or 1
4. Re-Open to Start sends it to the first Queue with the status on the first queue
Changing queue autmatically sets ReqReplyReceived to False or 0
Roles List Control...
Do NOT Allow Other