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Georgia Department of Juvenile Justice
Technology Management System
Provided by The Administrative Applications Team of The Office of Technology and Information Services
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1-844-DJJ-TECH
Barry Ogletree, Director
OTIS Web Site
WARNING...MORE THAN ONE REQUEST WITH THIS REQUEST ID. CONTACT MATT AND/OR GENE
Req InfoRequest ID : 0000D2E8   Created: 10/31/2024          Status: Entered| Origin:      Req Type: Question
Requester Contact Information
First Name:   Last Name:
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Cell Phone Number:
Current Position or Title
Job Title:
On Behalf Of
Person to Contact:
Tel / Contact #:
Location Category:
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Email:
    
Location:
Alternate Contact Information
Prefix:
Name (Last, First):
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Tel/Contact#:
Email:
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Final Office Name:
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Address:
City, State Zip
City
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Category:
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Location of Request
Location Category:N/A
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Location of Request
Location Category
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Final Office Name:
Primary Phone #:
Address:
City, State Zip
City
Location Contact Info
Location director
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Location Asst directorNone specified
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LocationApproverNames:

LocationApproverEmails:

Org -Division/Office   (Important: Controls Division approvers for this request)
Division:
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DivisionApproverEmails:
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ACEmail:

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District
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Submit Behavior:
Request For Support
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Issue:
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New Employee Setup
Account is for...
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New Employee Name:
First: Last:
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Primary Region:
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Primary District:
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Employee Type:
Employee ID:
ID Assigned ?:
Employee Cell?:
Existing
State Cell #:
Employee Personal Contact Information
Employee Private Email;
(Non-Agency Email)
Personal
Telephone #:
New Account Info
Account Types:









Email Address:
Preferred SOG
Network ID Format:
Preferred PeopleSoft
UserName Format:
Additional Coments:

Security MFA Information
MFA Group Assigned:



MFA Notes:
YubiKey ID#:
BCAS Account Request Additional Info

CJIS Training Date

VRS Account Request Additional Info

WEX Number

Information Access Request
Access To...:


Mobile Communications
New Mobile Device/Service
Mobile Device Type:
New Cell Phone
New Cell Phone Type:
Model Preference Details:
New HotSpot
New Mobile iPad/Tablet
Tablet:
Model Preference Details:
Mobile Applications Required
Special Applications
Required:
Application Details
Cellular Device Support
Type of device:
Device ID Cell/IMEI #:
Assigned To:
Current Device Issue:
Explanation of Issue(s):
Explain the problems with as much detail as possible
Also, explain what you understand about what you might have discovered that is required for a fix.
Understand the provider might replace rather than repair.
Mobile Technical Notes
Recommendations
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Related Action
Note Details:
Cellular Upgrade
Reason for...
Other Reason...
Current Device Type:
Device ID Cell/IMEI #:
Associated Device/Equipment
Type of Equipment:




Computer Equipment
Device Type Requirement and Purpose(Details)
Current Account Info
Current SOG User Name Login:
Printer Order
Printer Info
Current Computer Info
Current Computer Info:
Current Model:
Current Computer Service Tag:

Equipment Details
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Email:
Telephone Number:
Existing Employee Information
Employee Name:
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Legal Hold Information
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Legal Hold
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User Account Transfer

user account transfer here

Equipment Relocation
Equipment Relocation
Current Location Details:
New Location Details:
General Information:
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Equipment Type:


Equipment Type
Details:
Employee Termination
Termination Information:
By:
Effective:
Accounts Types:





Email
Disposition:


Fwd:
Reply Message:
Termination Details:
Employee Termination Handling/Tracking By Staff
Termination Processed:
By:
Date Processed:
Request Source:


Source Name(s):
Termination Details:
Track Details on different steps
Tracking:
Additional Accounts:



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